Coronavirus - Help us to help you.

We have temporarily reduced our opening hours.  From Monday 8 June our Principal Office will be open Monday to Friday, 9am to 6pm and closed on Saturdays. Please be patient with us while we work hard to minimise the impact of COVID-19 on our services. We apologise for any inconvenience this may cause.

Due to unprecedented demand we are extremely busy at the moment and our service levels may be longer than normal.  We apologise for any inconvenience this may cause.

Key Temporary Criteria

  • Maximum LTV is 80%
  • We are now accepting new build applications up to max 80% LTV (60% for flats)
  • We have temporarily withdrawn all shared ownership products
  • We will consider furloughed applicants by referral only. Please contact us to discuss with full details of the circumstances before submitting an application
  • We are conducting desktop valuations on all applications up to 70% LTV that meet our AVM criteria. These can then progress to offer as normal. Applications above 70% LTV and those that do not meet criteria, will be progressed as far as possible and subject to a physical valuation before a binding offer can be issued. We are now instructing physical valuations in England & Wales


Thank you for your patience
The Melton for Brokers


All you need to know and how to submit your application

The Melton provides Retirement Interest Only (RIO) mortgages to help borrowers over the age of 65 who wish to either release some of the equity from their property for reasons such as making home improvements or to fulfil their lifestyle requirements, or to renew a standard interest only mortgage, enabling them to use the sale of their property as a suitable repayment method without a set end date.

RIO mortgages are repaid from the sale of the property following a life event which results in the property becoming unoccupied by the owner, such as death or moving into long term care.


Key Criteria


  • Minimum age of 65 for all borrowers
  • No maximum age
  • No minimum income or equity requirement
  • Maximum 50% LTV
  • Leasehold properties must have a minimum of 110 years remaining at application
  • Property & Financial Lasting Power of Attorney must be registered
  • Affordability assessed on a final survivor basis for joint applicants


Register with the Melton

Register with the Melton

Although our RIO application process is paper based, you will need to ensure you have registered to submit business with us through our online registration process. You can register here to complete this process. Once you have submitted your registration, our Broker Support team will action this within 4 working hours.

Check Affordability & Review Criteria

Check Affordability & Review Criteria

You can access our RIO Affordability Calculator here – affordability is assessed on a interest only basis and we will consider earned income if the customer is still employed at the point of application.

For joint applications, affordability will be assessed on a final survivor basis to ensure the mortgage remains affordable in the event of bereavement of either party. This will be based on the lowest of the individual applicant’s income.


The affordability assessment will be based on the lowest of the acceptable income types below:
At point of application
At point of retirement
Current earned income

Current state pension

Current other pension income (defined contribution/benefits &/or private/personal*)

Income from sustainable investments (including rental income)

Projected state pension

Projected other pension (defined contribution/benefits &/or private/personal*)

Income from sustainable investments (including rental income)

Transferable pension benefits (for joint applicants)

*For private/personal pensions a current value should be provided and should evidence a  level of income required to cover the interest only loan amount through to a life time event occurring.
Decision in Principle

Decision in Principle

You can download or DIP form here – once completed, you can send this to our Broker Support team for processing. Please email the form to Once we have reviewed this and carried out a credit check, we will email confirmation of our decision.

Submit Application & Declaration

Submit Application & Declaration

Once you have received confirmation that the DIP has been accepted, you can complete our Residential Mortgage Application Form. You will also need to sign and return a copy of the RIO Intermediary Declaration alongside your application.

Please ensure your customer meets our Key Criteria listed above before submitting your application and provide the customer with our Customer Guidance Notes & FAQ’s.

If you have any questions you can call our Broker Support team on 01664 414144 or email us at

Product Guide

Our current range of mortgage products available for download in PDF format.

Download product guide

Lending Criteria

Guidelines designed to give general guidance to mortgage brokers on the Melton’s lending criteria.

View Lending Criteria

Literature & Useful Info

View our range of helpful guides and literature.

Find out more


Search our FAQs for any questions you may have.

Search our FAQ’s

Service Update

Due to unprecedented demand we are extremely busy at the moment and our service levels may be longer than normal.

We apologise for any inconvenience this may cause.