Step 1. Register

Register for an online account where you will be able to submit a Decision in Principle (DIP) and a full mortgage applicaition. Once you have completed your first application, you can also use the tracking and document upload facilities.

If you have any questions or trouble registering, our Online FAQ’s might help you. If you need any further help please contact our broker support team on 01664 414144 and select option 2.

Step 2. Review Criteria

Please ensure you review our criteria to check your customer’s application meets our requirements.

You can view our Lending Criteria for all basic criteria initially, if you can’t find what you are looking for or have a more complex case, please contact our broker support team on 01664 414144.

Step 3. Affordability Calculator

See how much your customer can borrow using our Online Affordability Calculator.

Step 4. DIP

Submit a DIP by logging in to your online account and clicking on the New Application button.

If you have any questions, please call our broker support team on 01664 414144.

Step 5. Application

Once you have an accepted DIP, you can click the Apply button to proceed to a full application.

Once you have submitted the full application, you will be able to access the document upload service to upload all supporting documents. Please ensure you submit the minimum required documents appropriate to your application type.

Your customer can then pay any applicable fees by calling our broker support team on 01664 414144. Alternatively, they can send a cheque to:

Broker Services
Melton Building Society
Mutual House, Leicester Road
Melton Mowbray
Leicestershire
LE13 0DB