Coronavirus - Help us to help you.

We have temporarily reduced our opening hours.  From Monday 8 June our Principal Office will be open Monday to Friday, 9am to 6pm and closed on Saturdays. Please be patient with us while we work hard to minimise the impact of COVID-19 on our services. We apologise for any inconvenience this may cause.

Due to unprecedented demand we are extremely busy at the moment and our service levels may be longer than normal.  We apologise for any inconvenience this may cause.

Key Temporary Criteria

  • Maximum LTV is 80%
  • We are now accepting new build applications up to max 80% LTV (60% for flats)
  • We have temporarily withdrawn all shared ownership products
  • We will consider furloughed applicants by referral only. Please contact us to discuss with full details of the circumstances before submitting an application
  • We are conducting desktop valuations on all applications up to 70% LTV that meet our AVM criteria. These can then progress to offer as normal. Applications above 70% LTV and those that do not meet criteria, will be progressed as far as possible and subject to a physical valuation before a binding offer can be issued. We are now instructing physical valuations in England & Wales


Thank you for your patience
The Melton for Brokers


The Melton Launches RIO Mortgage


In support of the ever growing demand for later life lending, the Melton Building Society has launched a Retirement Interest Only (RIO) mortgage proposition. Offered through intermediaries, the new product is a 2.99% interest only discounted rate for term up to 50% LTV and is available to customers aged 65 and over.  Income must be sustainable for the life of the mortgage and the Society will consider both earned income and pension income when assessing affordability.  It comes with a £199 application fee and £199 completion fee and the Society requires a Lasting Power of Attorney to be registered.

There is no upper age limit or maximum term with this product. Borrowers make interest only payments on the loan up to the point of a significant life event at which time the proceeds of the sale of the property repay the loan.  “Our new RIO proposition combines our natural strengths of flexible manual underwriting and a focus on customer needs,” said Dan Atkinson, Head of Sales & Marketing, the Melton.  “This product enhances our overall later life lending proposition which lends up to a maximum age of 80 as standard, and recognises demand from older customers who either need a longer term solution to their standard interest only mortgage, or want to make the most of the equity they have built up in their homes, for example to help their children get on the property ladder or take the holiday of a lifetime.”

Brokers will find all the information they need about this new proposition in the RIO section of the Society’s website which includes a RIO affordability calculator and step by step guide to the application process.

The Melton provides an online end to end mortgage processing system that enables brokers to register, obtain a DIP, submit an application, upload documents and track cases online – all in one easy to access place. They can also access current service levels, affordability calculators, product guide and lending criteria.

Service Update

Due to unprecedented demand we are extremely busy at the moment and our service levels may be longer than normal.

We apologise for any inconvenience this may cause.