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The Melton has been voted Best Self Build Mortgage Provider in the What Mortgage Awards 2020 for the second year in a row. The Society also received Highly Commended in the Best Building Society Customer Service category. Voted for by consumers, the What Mortgage Awards recognise the best businesses in the UK’s mortgage and personal finance markets.
“Recognition in these awards is a fantastic achievement and a clear reflection of the hard work of our people in consistently delivering not only great products, but also excellent customer service,” said Dan Atkinson, Head of Sales & Marketing, the Melton Building Society. “The Society has long pioneered the development of self build finance and we constantly enhance our proposition to make self build available to a wider range of customers, including first time buyers.”
The Melton is one of just a few lenders who will lend to purchase land and the Society’s award-winning range of self build products includes a Self Build Advance Mortgage which provides stage payments in advance of each build stage, an Eco Mortgage with a special discounted rate that recognises investment in energy efficient features and a Family Assist Self Build product, helping younger borrowers with no deposit to build their own home.
The Society provides an online end to end mortgage processing system that enables brokers to register, obtain a DIP, submit an application, upload documents and track cases online – all in one easy to access place. They can also access current service levels, affordability calculators, product guide, lending criteria and the Society’s self build hub.